I have to admit this — I’ve been to Apple’s genius bar twice with problems (once with an iPod, and once with a MacBook Pro), and both times the problem was instantly solved by the same thing — I had to reboot.
Dammit, why aren’t Apple’s products completely perfect? Aside from needing to be rebooted sometimes as often as twice a month for system patches, now, apparently, some mysterious problems (such as DVDs not playing) can be solved by rebooting.
Anyway, I thought it was interesting that rebooting has become a blind spot for me when trying to fix a problem on an Apple product. It’s a shame that their products aren’t quite ready for it.